Privacy Policy

Introduction

Złomrex Group ("we," "our," or "us"), headquartered at Hanauer Landstraße 182, 60314 Frankfurt am Main, Germany, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, retain, and safeguard information when you visit our website or interact with us through contact, quote, and career forms.

Data Controller

Złomrex Group
Hanauer Landstraße 182, 60314 Frankfurt am Main, Germany
Email: info@tableconsultants.org
Phone: +49 158 88620538

Zonal offices in Hollywood, Florida (USA) and Poraj (Poland) support regional operations. For privacy requests, contact our Germany headquarters using the details above.

How We Collect Information

We collect personal data when you:

• Submit the contact form (/contact) — name, email, phone, company, subject, and message
• Request a quote (/quote) — name, email, phone, company, material requirements, quantities, and destination
• Apply for a career opportunity (/careers) — name, email, phone, location preference, department, cover letter, and experience
• Email or call us directly — correspondence you initiate
• Visit our website — technical data such as IP address, browser type, and usage analytics via cookies

We do not purchase mailing lists or obtain personal data from third-party data brokers.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, phone number, company name
• Business information: product or material requirements, quantities, shipping destinations, job preferences
• Technical data: IP address, browser type, device information, and usage analytics
• Communication records: messages sent through our forms and email correspondence

How We Use Your Information

• To respond to your inquiries and provide quotations
• To process career applications and communicate with candidates
• To process and fulfill scrap metal supply orders and logistics
• To send transactional email confirmations related to form submissions (see Email Communications)
• To improve our website and customer experience
• To comply with legal and regulatory obligations

We send marketing or promotional email only with your explicit consent. We do not currently operate a marketing newsletter.

Email Communications

When you submit a form on our website, we send transactional email from our verified domain @zlomrexgroup.com (typically from noreply@zlomrexgroup.com). These messages are not marketing — they confirm receipt and support our response to your request.

Types of email we send:

• Contact form confirmation — acknowledgment that we received your message
• Quote request confirmation — acknowledgment with reference number; sales follow-up
• Career application confirmation — acknowledgment that we received your application
• Customer service replies — responses to inquiries you submitted
• Order and logistics correspondence — for active customers with an existing business relationship

For full details on opt-in, opt-out, and sending practices, see our Email & Communications Policy.

Legal Basis for Processing (EEA/UK)

Where applicable data protection law requires a legal basis, we rely on:

• Contract performance — processing inquiries and fulfilling orders you request
• Legitimate interests — responding to business enquiries, maintaining website security, and improving our services
• Consent — where you opt in to optional marketing (not currently offered)
• Legal obligation — compliance with tax, trade, and waste-transfer record-keeping requirements

Data Sharing

We do not sell your personal information. We share data only with trusted service providers who assist in operating our business, bound by confidentiality and data-processing obligations:

• Transactional email delivery — Resend and/or Amazon Simple Email Service (AWS SES) to send form confirmations and business correspondence
• Website hosting — Vercel or equivalent infrastructure providers
• Analytics — anonymised or aggregated usage data where enabled

Email providers process recipient addresses, message content, delivery status, bounces, and spam complaints on our behalf. They may not use your data for their own marketing purposes. We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain personal data only as long as necessary for the purposes described:

• Form submissions and inquiry records — typically up to three (3) years after last contact, unless a longer period is required for active contracts or legal obligations
• Career applications — up to two (2) years for talent pool purposes, unless you request earlier deletion
• Commercial and tax records — as required by applicable law (often six to ten years for business records)
• Email delivery logs — retained by our email provider according to their retention policy, generally under ninety (90) days for operational logs

When data is no longer needed, we delete or anonymise it in accordance with our retention schedule.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted over HTTPS. Email is sent through authenticated, domain-verified infrastructure. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your jurisdiction (including GDPR for EEA residents), you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format where applicable
• Withdraw consent for marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, email info@zlomrexgroup.com with the subject line "Privacy request" and enough detail for us to identify your records. We respond within thirty (30) days unless applicable law allows a longer period.

Opt-Out of Email

To stop receiving non-essential email from us, reply to any message with "unsubscribe" or email info@zlomrexgroup.com. Transactional messages related to an active inquiry may continue until your request is resolved. See our Email & Communications Policy for details.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

International Transfers

Złomrex Group operates in Germany, the United States, and Poland. Data may be processed in these countries and by service providers (such as email and hosting) in other jurisdictions. Where required, we implement appropriate safeguards for cross-border transfers.

Commercial Terms

Use of our products and services is also governed by our Terms & Conditions, including payment authorization and electronic signature provisions.

Contact Us

For privacy-related inquiries, contact us at info@tableconsultants.org or call +49 158 88620538.

Złomrex Group — Headquarters (Germany)
Hanauer Landstraße 182, 60314 Frankfurt am Main, Germany